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Parts & Warranty

OCAT System Limited Warranty

 

What Does This Warranty Cover?
This warranty covers any manufacturing defects in your new OCAT System camera mount and OCATS System Software CD.  No other items are covered under this warranty.  All third party items will be covered by the specific warranty of that product (if any), these include, but are not limited to; web camera, spotting scope, computer, PC Shade, tripod, range bag, any included case or storage device, laser training device, sound system device, USB extension cable, 3rd party camera mount.

How Long Does The Coverage Last?
This warranty lasts for one year from the purchase of the OCAT System.  The warranty is terminated if you sell, gift or transfer the system.

What Will OutWest Systems Inc. Do?
OutWest Systems Inc. will replace any defective or malfunctioning part at no charge. You must pay for any shipping charges to OutWest System Inc.

What Does This Warranty Not Cover?
Any problem that is caused by abuse, misuse, or act of God (such as a flood) are not covered. Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

How Do You Get Service?
In order to be eligible for service under this warranty you must register by completing the form at http://www.ocats.com/registration-form/ or return the registration card included with the product within 30 days of purchasing the OCAT System.

If something goes wrong with your OCAT System Camera mount or Software CD, please send it postage paid with a brief written description of the problem to:

OutWest Systems Inc.
5037 List Dr
Colorado Springs, CO  80919

We will inspect your camera mount or CD and contact you within 3 business to give the results of our inspection. If you authorize repairs, we will ship the new mount or CD to you within 3 business days.

There is no charge for inspection.

How Does State Law Apply?
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.